What does Zoom error 3078 mean and how to remove it?


What does Zoom error 3078 mean and how to remove it?.

Apps don't always work properly. Some Zoom users may substitute error code 3078 on the screen, and this problem is especially common for residents of foreign countries. This article will detail troubleshooting methods and a list of alternative video conferencing software.

What does Zoom error 3078 mean?

Zoom error 3078 appears when a user from a foreign country tries to install the software on his computer and access the conference. The official website of the developers lists the regions that are subject to restrictions:

  • North Korea.
  • Syria.
  • Cuba.
  • Sudan.
  • Iran.
  • Crimea.
  • Venezuela.
  • UAE and others.

If the user has seen the error code 3078 on the screen, it means that there is no access to the servers of the software developers in that region. The problem can be corrected in two ways, each of which will be presented in a separate section later.

If you are in Crimea

Due to sanctions, residents of Crimea and visitors to Sevastopol are not allowed to use the Zoom application within the city. If you launch the app, an error 3078 message will appear on the screen and access will be blocked. The only proper solution is to use VPN software that communicates with the server. The disadvantage of this method is a slight delay of 1-2 seconds in the video conference, but this is not critical for meetings and home use.

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How to fix error 3078

You can fix the connection error by rebooting your device and using VPN software. They are available for free. Let's look at each method in more detail below.

restart the connection

When connecting to Zoom, each user is assigned a temporary IP address that is free at the time. A reboot of the device is required to obtain a new IP address, which will increase the chances of resolving the 3078 error. On a computer or laptop, you must reboot the router and reconnect to the internet. On your phone, you have to disconnect the connection in the settings menu and reconnect it. This method does not always work. If the error cannot be corrected after 2-3 attempts, you should move on to the next method.


Use a VPN service

VPN software bypasses country blocking bans, allowing you to use Zoom for conferences. The VPN works on the principle of changing the IP address of the computer and the mobile phone. The server thinks the user is in another region that is not sanctioned, so it allows access to the Zoom app. Download and install the Windscribe app to bypass the restrictions by following these instructions:

  • Go to the official developer page at https://rus.windscribe.com/download.
  • Download the software for your device type and operating system.
  • Save the file and run it.
  • Hit the “Next” button and accept all the points.
  • When the software installation is complete, press the "Finish" button.
  • Go to https://rus.windscribe.com/signup?cpid=app_windows and register your account on the developers website. You must enter your username and your password and, if you wish, you can fill in your email.
  • When entering your account, you have to select the country in which Zoom works from the list. If the user is in Crimea, for example, Poland can be specified to access the conference program.
  • Bring the power key to the active state by pressing the «On» key.
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Once this is done, you must re-enter the Zoom program. The 3078 error should go away.

Alternative solution

If the problem is not resolved after installing the VPN software and rebooting the device, you can use other apps that are available for the specific country and region:

  • Skype is a software program that enables face-to-face broadcasting and video conferencing. The platform allows you to invite a maximum of 99 people to a conference call and set broadcast times. The application can be used through a browser, without the need to register or download.
  • Discord is a personal conference and communication app from Discord Inc. The app works on all operating systems and supports the Russian language.
  • Google Meet is a video conferencing application for mobile phones and computers. Users who have the Chrome browser installed do not have to install any additional software, you can use Google Meet through the browser. The organizer has to create a meeting in the software and send a link for the event participants to access.

These apps replace Zoom if you don't want to download a third-party app, and they enable a VPN each time for it to work properly. The applications work in Crimea and other regions, so there is no need to find solutions to connect to conferences.

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